Effective Communication in a Diverse Workplace - 2594 Words

INTERNATIONAL JOURNAL OF ENHANCED RESEARCH IN MANAGEMENT COMPUTER APPLICATIONS VOL. 2 ISSUE 2, FEB.-2013 ISSN NO: 2319-7471 Effective Communication in a Diverse Workplace Ritu Rana Programme Associate, Indian Institute of Foreign Trade, New Delhi, India riturana2222@gmail.com Abstract: Due to globalization, today’s work environment has become diverse as people from different cultures, religions and backgrounds have come together. They bring with them, diverse skills, knowledge and expertise. They have their own views, ideas, perceptions and opinions which are totally different from one anothers as they all come from different walks of life. To succeed in a multicultural society, an organization must value the differences of its†¦show more content†¦Poor communication is one of the top reasons why organizations fail or dont realize their potential. And while most organizations have more communication tools than ever before the question remains, Why are we having such a hard time communicating? Good communication practices help people at all levels in the organization improve their understanding of, and response to, the organizations and each othe rs needs. It helps people make effective decisions that are aligned with the organizations goals and objectives. And, it can motivate performance by linking individual and team efforts with the bigger picture and by recognizing desired behaviors and effort throughout the organization. When employees are poorly informed or communication is neglected, people become cynical and lose their trust and respect for the organization and its leaders. As a result, they may consciously or subconsciously undermine the success of the organization. At best, they will simply be hindered from reaching their potential or performing in the best interests of the organization. How often have you heard people say: There was a communication break-down, The problem was due to a mix up in communication, One hand just didnt know what the other hand was doing, and It was a case of poor communication. How often have you heard managers speak with frustration about good initiatives in their organizations that fa iled because employees were cynical and skeptical of theShow MoreRelated Effective Communication Skills in a Diverse Workplace Essay2413 Words   |  10 Pagesessay will be on effective communication skills in a diverse workplace, we’re going to find out the barriers of communication between different cultures, how important is diversity to all corporation/organization and how to improve our communication style/skills and how to become better listeners in order to avoid any lack of communication in the near future interactions. 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